Skip to main content
_
_Kyle_Kotack_
Participant
March 30, 2008
Question

"#" character showing up when saving as PDF in FM 8?

  • March 30, 2008
  • 4 replies
  • 470 views
Hello,

We've used FM for years, for operator and service manuals - we just upgraded to FM8, and have a new problem. When we save as a PDF, we get the # character at random points in the PDF - there is no rhyme or reason for their appearance or their location.

We've applied both FM patches, we've tried different fonts and different PDF profiles,and nothing works. It sounds similar to the problem that was being had with the question marks showing up randomly, but unfortunately the latest patch didn't work. Any ideas?

If you'd like to see the original FM file and the PDF file that has the "added" characters, please email me at kyle@skylarmedia.ca and I will send to you.

Thanks in advance for any thoughts...
    This topic has been closed for replies.

    4 replies

    _
    _Kyle_Kotack_Author
    Participant
    March 31, 2008
    I didn't realize that... thanks Arnis!

    This doesn't fix the fact that there is an issue with FM, but it does solve our problem. Much appreciated!
    _
    _Kyle_Kotack_Author
    Participant
    March 31, 2008
    Hi Van,

    Yes, you're right - printing to a PDF does work. The problem is, that for some documents we need to "Save as" to maintain the links and structure - printing to PDF doesn't do this for us.

    So, for printing purposes, we can "print to PDF" - but for a functional PDF, we need to "save as".

    Thank you,
    Arnis Gubins
    Arnis Gubins
    Inspiring
    March 31, 2008
    Kyle,

    You need to have the "Generate Acrobat Data" checked in the print
    dialogue when printing to the AdobePDF for the links and other
    features to work.

    The functionality and PDF creation at this point is identical to Save
    As PDF. All Save As PDF does is run the processes in the background
    and makes decisions for you. When you do the printing yourself, you
    have total control.
    _
    _Van_Kurtz_
    Known Participant
    March 31, 2008
    Kyle,

    Have you tried printing (NOT saving) the file, using the Adobe PDF as the printer? I have heard that saving to PDF does not always work.

    Van
    _
    _Kyle_Kotack_Author
    Participant
    March 31, 2008
    Further to my original post, further info as follows:

    Platform: Windows XP, SP2 both PCs that this happens on are fully functional for Graphics we run CS3 Master Suite, Corel, Quark, etc.

    Weve applied the patches, through the Adobe Updater (the download link doesnt work) version is 8.0p273

    We used the File - Save As PDF option saving as either a High Quality or X1a PDF (but weve tried all types, to rectify the problem it persists with all options).

    Thanks again for any help!
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices