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Known Participant
December 7, 2010
Question

FM9 crashing when moving the mouse to the pods

  • December 7, 2010
  • 2 replies
  • 953 views

Hi,

I've FM9 (on XP SP3) frequently crash when moving the mouse cursor over one of the hidden "pods" in the lower side of the window (Conditional Text, to be precise).

I've sent Adobe several of the crash logs, but it seems there is no update fixing this issue.

Is someone else having this problem? I feel I alread asked this in this forum, but I can no longer find the thread.

Paolo

    This topic has been closed for replies.

    2 replies

    December 7, 2010

    Paolo, do you need to have the Conditional text pod open in order to work? If not, you might "de-pod" or customize your workspace, and so have a workaround to the crash if it is caused by the conditional pod. Here's a forum thread; there are several easy suggestions at the end of the thread.

    Adobe Forums: Steps to "de-pod" workspaces in FM 9

    Paolo TAuthor
    Known Participant
    December 8, 2010

    Sheila, I un-podded the Conditional Text panel, and moved it to the sidebar. Let's see if it continue crashing or not. The placement is a bit less comfortable, but I guess it is a matter of being accustomed to it.

    Thanx,

    Paolo

    Paolo TAuthor
    Known Participant
    December 14, 2010

    Alas, no way. FM crashes even when the Conditional Text pod is moved to the side toolbars.

    Paolo

    Michael_Müller-Hillebrand
    Legend
    December 7, 2010

    Paolo,

    are you "patched" to 9.0p255? See Help > About FrameMaker for the precise version number.

    - Michael

    Paolo TAuthor
    Known Participant
    December 7, 2010

    Hi Michael,

    Yes, It appears that I've exactly that version.

    Thank you,

    Paolo