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R
R__VanDyke
Known Participant
August 9, 2008
Question

Include complete version numbering in error messages.

  • August 9, 2008
  • 2 replies
  • 939 views
This submission to the Adobe FrameMaker Forum -- http://www.adobeforums.com/webx/.59b61efd -- illustrates FrameMaker's ability to output rather lengthy (albeit not especially human-friendly) error messages.

Why not supplement those error messages with complete version and patch-level information? This would enable users, Adobe support, and Adobe FrameMaker forum regulars to quickly answer the inevitable question arising from a recurring error, "what version and patch-level of FrameMaker are you running?"

Cheers,
Riley
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2 replies

R
R__VanDykeAuthor
Known Participant
August 11, 2008
Why, it's a wish come true! 8^p
Arnis Gubins
Arnis Gubins
Inspiring
August 11, 2008
Riley,

FWIW, the information is already there. The first four digits of the
error code provide most of the info. Also, the error log file header
info is already quite complete, e.g.

=== Header Begin ===
Internal Error: 7204, 4686810, 4688124, 4691608
FrameMaker 7.2.0 for Intel
Build: 7.2p158
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service
Pack 2)
Generated on: Wednesday, October 17, 2007 1:20:00 AM
To file: d:\program
files\adobe\framemaker7.2\FrameLog_07.10.17_01.20.00.txt
=== Header End ===
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