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Douglas_Campbell
Douglas_Campbell
Inspiring
September 6, 2011
Question

Problem Importing PDF Comments

  • September 6, 2011
  • 2 replies
  • 651 views

I am using FM 10 on Windows 7 and unable to get this PDF import functionality to work properly. I have read the documentation thoroughly and am certain I am following every detail given. I keep getting an error/warning message telling me that the source files have changed -- although they have not. Consequently, none of the comments will import.

It may be worth noting that I was able to get this functionality to work using the default template files in FM as a test. However, when I use this on our company's book files, the problem I am describing occurs.

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    2 replies

    A
    Anonymous
    September 7, 2011

    Any luck with the suggestions in this recent thread:

    http://forums.adobe.com/thread/887147?tstart=30

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 7, 2011

    Do you close (without saving) the .fm file after you create the PDF? Do you have auto-saving turned on? Source-control? Basically, are you performing any sort of manipulation to the file after the PDF is created?

    Douglas_Campbell
    Douglas_CampbellAuthor
    Inspiring
    September 7, 2011

    I intentional do not save the file when it asks to save it after I have exported the PDF.

    I don't think I have auto-save turned on...I have to check. Is that under preferences? It should be turned off I assume?

    I do absolutely no manipulation after PDF creation.

    Remember as I mentioned before, this procedure works with default FM templates, but not with my own files.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 7, 2011

    My understanding of what I've read about the importing comments feature is that the originating FM document has to remain intact so that the "merge" of comments knows where to put each comment. I don't think it has anything to do with which template you use (unless your templates have some sort of scripting in them that causes changes to the document).

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