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A
Anonymous
July 21, 2009
Question

uninstall vs deactivate

  • July 21, 2009
  • 1 reply
  • 8128 views

I have to move my Frame 9 installation to a new drive.

I have uninstalled Frame 9 from the existing drive, but a colleague says I needed to deactivate it.

Did the uninstall perform a deactivation automatically?  If not, how do I regain the installation rights from the previous instance?

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    1 reply

    Arnis Gubins
    Arnis Gubins
    Inspiring
    July 21, 2009

    AFAIK, if the re-installation is on the same machine, then you don't have to deactivate. There's a set of activation FAQs at: http://www.adobe.com/products/activation/

    A
    Anonymous
    July 21, 2009

    Thanks. I don't know what the IT guys have planned -- same processor, new drive, or whole new machine. All I know is this one's acting up and they want to rebuild it.

    I'll read the FAQ. Thanks for the pointer!

    MichaelKazlow
    MichaelKazlow
    Legend
    July 22, 2009

    I have to disagree here. If you reformat the drive, you don't need to reactivate, but I believe a new drive will require activation. I'd rather be safe and de-activate even if it means re-installing the software first. If its not possible and you have used your activations, Adobe will grant you an additional activation. So I wouldn't sweat it, but if I can avoid the hassle, I do.

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