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Adobe Illustrator Not Responding

Forum|Forum|5 years ago
November 10, 2020
3 replies
857 views

Hello, I am using Illustrator 2021, and it keeps crashing before it even opens on my computer. It just says "applicaiton not responding" and then I have to force quit it. I've tried uninstalling and reinstalling, restarting my computer, deleting older versions of the software. Nothing seems to be working. Part of be thinks it might be a bug in the software version. Any suggestions? It's only Illustrator doing this, I am currently running InDesign, and it's working perfectly.

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Correct answer Ashutosh_Mishra

Hi there,

Sorry to hear about this. I hope the app is working fine now.

If not, please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) & let us know if it helps.

Regards,

Ashutosh

Anushka31780900j5s5

Participant

so what i uninstall my illustrion software and start new ...so its work

Ashutosh_MishraCorrect answer

Inspiring

Hi there,

Sorry to hear about this. I hope the app is working fine now.

If not, please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) & let us know if it helps.

Regards,

Ashutosh

Community Expert

Community Expert

Hi. Have you tries resetting the preferences? https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences

Marlon Ceballos

cookemilyAuthor

Participant

Hello, no luck 😞