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Participant
March 8, 2022
Question

Can't access Pantones in Illustrator

  • March 8, 2022
  • 3 replies
  • 1795 views

I bought a Pantone Formula Guide (Coated & Uncoated) in 2020, and it used to be that you could use Pantone Color Manager to upload your swatch book to Illustrator. However, now they have discontued the Pantone Color Manager and I can't access the full range of colours anymore. There are some pre-installed, but it's a only limited number.

 

I've tried using their new system 'Pantone Connect' and installing to Illustrator, but it just doesn't work! I just want to access the colours that I paid for. Anyone had any luck with this?

This topic has been closed for replies.

3 replies

Lukas Engqvist
Community Expert
Community Expert
March 13, 2022

I would contact Pantone. They need to sort out their game. The other option is to find an older version of Illustrator and work from there.

 

I have the Pantone Studio App, which also lost functionality as it was "improved". I think this is partly why they made a new app rather than uppgrade Pantone Studio. What I am missing in Pantone Connect is a visualisation of spectral curve. 

Participant
December 14, 2023

Hi Lukas, which previous version should I select to install? Thank you

Monika Gause
Community Expert
Community Expert
December 14, 2023

The earliest available version in the Creative Cloud app.

Met1
Legend
March 8, 2022

Pantone Connect sucks, and not in a good way...

Did you buy it at the end of 2020? If it hasn't been 18 months you could approach Pantone and see if they'll cut you a break on v4.

Some unscrupulous people might suggest searching the interwebs, but I could never condone such heinous actions.

Monika Gause
Community Expert
Community Expert
March 8, 2022
WendyAnn_Thorn
Participating Frequently
March 12, 2022

Pantone Connect only works if you are buying their product monthly. I already have Pantone guides I want to upload. How do I do that?

 

Monika Gause
Community Expert
Community Expert
March 12, 2022

What do you mean with "upload"?