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Participant
October 30, 2023
Question

can't find an old illustrator version

  • October 30, 2023
  • 1 reply
  • 103 views

hello community, i need help with illustrator installation.
i have a macbook pro 13 inch mid 2012 and illustrator 2020 works fine, the issue is that i had to fix the computer and i had to install everything again and now i can't install illustrator 2020 anymore, it asks me for the latest software update (i have iOS mojave) even so if i update to 10.15 it still won't work. can anyone give me a solution? i can't change computers at the moment and i really need to work with the program. i'm freaking out

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1 reply

Ton Frederiks
Community Expert
Community Expert
October 30, 2023

You may want to try to contact support during the week:

https://helpx.adobe.com/contact.html?rghtup=autoOpen