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PEDRO ALEXAND36182113gbij
Participant
March 19, 2024
Question

Cómo solucionar: Illustrator solo ha podido leer este archivo parcialmente

  • March 19, 2024
  • 1 reply
  • 906 views

Hola espero que alguien pueda ayudarme con esto.

 

Hoy al abrir mi archivo de illustrator me ha saltado este mensaje (adjunto imagen):

 

Illustrator solo ha podido leer este archivo parcialmente.

Hemos recuperado la mayor parte posible del archivo, pero puede que se haya perdido parte del contenido. Ábrelo para ver el archivo recuperado.

 

Se ha borrado el 99% de mi trabajo y no sé cuál ha sido el motivo. En la miniatura puedo ver todo lo que era mi trabajo pero al abrir todo se ha borrado. 

¿Existe alguna solución para recuperar el trabajo? Si es así estaría muy agradecida por vuestra ayuda...

 

Muchas gracias

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 19, 2024

The file went corrupt when you last saved it.

This can happen when:

you save to an external volume or to a network

the option "Save in background is turned on in the preferences

Illustrator crashed when saving

your harddisk is toast

 

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 26, 2024

Hello @PEDRO ALEXAND36182113gbij,

We understand the frustration that comes with losing important work. Illustrator is designed to support working across networks and from removable media or cloud-synced folders such as Google Drive or Dropbox. However, it's important to note that while Illustrator undergoes rigorous testing across various configurations, it's impossible to test every possible setup involving different software, hardware, settings, and access rights.

As Monika suggested, issues like errors, crashes, or unexpected behavior can arise due to different configurations. You can find more information on this topic here: (https://adobe.ly/3PBMgLF).

To mitigate such risks in the future, we recommend saving multiple copies of your work to a local folder on your computer and then manually copying them to external or removable media, or utilizing cloud documents (https://adobe.ly/3PBMhiH).

Should you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.


Thanks,
Anubhav

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