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sonia36111858wtl4
Participating Frequently
March 15, 2024
Question

enregistrement impossible sous illustrator

  • March 15, 2024
  • 1 reply
  • 784 views

depuis aujourd'hui mon travail n'a pas été sauvegardé de toute la journée. Je ne m'en suis pas aperçu tout de suite et j'ai continué à enregistrer normalement. Mais j'ai constaté que tout le travail d'aujourd'hui avait disparu.

Aidez-moi s'il vous plaît je dois terminer ce travail ce week-end.

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1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 15, 2024

What kind of saving are you referring to?

Saving via "Save as"?

Cloud files?

The file recovery?

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
March 15, 2024

Hello @sonia36111858wtl4,

 

I'm sorry to hear about the trouble you're experiencing with saving your work in Illustrator. To better assist you, could you please provide more details about what exactly is happening when you try to save your work? Are you encountering any error messages when attempting to save? Does Illustrator crash during the saving process? Also, could you confirm your OS & Ai version and where you were trying to save your files? Were you saving them locally on your computer or to a cloud document?

 

Understanding these details will help us identify the root cause of the issue and provide you with the appropriate solution to ensure that you can finish your job this weekend. Thank you for your patience, and I look forward to assisting you further.

 

Best,

Anshul Saini

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