Error Ilustrator al querer abrir archivo, no arroja error, se tilda, queda cargando

Hi there,

We're sorry to hear about the issue you're facing. We're here to help! Could you please provide a few more details:

• What version of Illustrator are you using?
• Is the issue specific to a particular file? If so, could you share the document with us? You can upload it to Creative Cloud and share the download link.
• Where is the file saved? (Network Drive/System HDD/Shared Folder on System/External HDD)
• Have you tried resetting Illustrator Preferences to see if it resolves the issue?

Please note that resetting preferences will restore Illustrator to its default settings, removing any customizations. As mentioned in the article, you can back up the folders if needed.

Looking forward to resolving this issue for you!

Best,

Srishti

@Esteban37045232tzmd 

I've moved your post from Creative Cloud Desktop to the Illustrator forum for you where you are more likely to get help.

Jane