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Participant
February 19, 2024
Question

i can save an original file but i get this when i try to edit the file

  • February 19, 2024
  • 2 replies
  • 480 views

i work on package design. i created and saved onto the company server. when i need to edit it this pops up when i try to save it. does anyone know why this happens how do i get the permissions? 

 

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2 replies

Mike_Gondek10189183
Community Expert
Community Expert
February 20, 2024

What version of Illustrator and OS version are you using?

 

The server may have ahold of the file, permissions, server software, backup settings. Does this happens on all computers in all versions of Illustrator, then you need to let your server manager know. 

 

Try changing this setting

 

 

Participant
February 21, 2024

it doesnt seem to work

Monika Gause
Community Expert
Community Expert
February 21, 2024

Can you save to your internal harddisk?

Ton Frederiks
Community Expert
Community Expert
February 19, 2024

It is not recommended to use files located on an external device. It may or may not work. It is best to talk to your IT person about your problem.

See also:

https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html