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Participant
November 1, 2022
Answered

I'm facing problems import / place / drag drop png files in illustrator

  • November 1, 2022
  • 1 reply
  • 892 views

Recently facing an annoying issues of place / drag and drop any png files in my ai files. My ai is 2021 CC version. I've to convert to JPG only it allows to be placed.

 

I've tried to replace any jpg from link format (relink) to Jpg, nothing happen...

 

This is so strange to me, png file with transparent background also not allow as well.

 

Anyone facing this issues?

This topic has been closed for replies.
Correct answer Monika Gause

Which issue exactly? THe files cannot be placed at all? Or do they look funny?

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
November 1, 2022

Which issue exactly? THe files cannot be placed at all? Or do they look funny?

Participant
November 2, 2022

Hi Monika,

 

Yes, it does not allow at all...

 

Josh

Monika Gause
Community Expert
Community Expert
November 2, 2022

Which application did you use to create the PNG files? Maybe you chose some rather weird options creating them.

Does it work when you open them in Photoshop and Save for web as PNG?