Skip to main content
M
Muhammad29897977c9tu
Participant
May 16, 2023
Question

Illustrator could partially read this file

  • May 16, 2023
  • 2 replies
  • 392 views

Hello guys, hope you are doing fine. But I am definitely not fine as my ai file is showing me this message and there is nothing on the artboard as all the designed work was outside the artboard. Can someone please help recover my file? I'll be thankful to you.

    This topic has been closed for replies.

    2 replies

    A
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 19, 2023

    Hello @Muhammad29897977c9tu,

     

    We understand that encountering technical issues can be frustrating. Would you mind checking if the file(s) are saved on an external/network drive or a cloud-synced folder (Google Drive, Dropbox, etc.)? If yes, kindly try moving the files to a local directory, like the desktop, and check if it helps.

     

    If the issue persists, kindly share a link to the file here (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531) so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    M
    Community Expert
    Mariam HovhannesyanCommunity Expert
    Community Expert
    May 16, 2023

    Here you can find the related conversation about the same problem 
    I hope it can be useful 
    https://community.adobe.com/t5/illustrator-discussions/illustrator-file-wont-open-illustrator-could-partially-read-this-file/td-p/13589391

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices