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Known Participant
June 14, 2022
Answered

Illustrator exporting JPEG's fuzzy

  • June 14, 2022
  • 4 replies
  • 3030 views

Hi,

Firstly apologies if this post seems obvious, I have been working with Illustrator for awhile now but definitely don't know my way around it like a pro! Any help would be greatly appreciated.

 

I am creating prints to sell online. They need to be JPEG's and saved at various different sizes from 36" x 24" to 7" x 5".

I create the project at the largest size 36" x 24" and export as a JPEG (highest quality) - it seems fine. I then change the size of the artboard to what I need and resize the artwork to fit. In the images you can see one at A2 and one at 7" x 5". The A2 one has very slight pixelation but not much. The A5 image has really bad pixelation.

 

When printing, it is the same, the A2 prints great but the 7x5 prints horribly.

Is there something I am doing wrong here?

Many thanks
Sara

This topic has been closed for replies.
Correct answer Laubender

Hi Sara,

thank you for your AI file. Basically I see no issues with that when I export to JPEG with 300 ppi and maximum JPEG quality. Note: for this test I had to substitute the missing fonts with some standard ones.

 

But I repeated my tests with InDesign where I placed your unchanged AI file and did an export to JPEG with maximum quality and 300 ppi. No issues so far.

 

Download my test files all packed within a zip archive from my Dropbox account:

https://www.dropbox.com/s/vmh3t2e2m1rwr3u/220621-1-TestsUwe-NoFuzzyJPEGimageExportOfArtboard.zip?dl=1

 

Here some screenshots showing details with 100%, 200% and 400% zoom from the JPEG I exported from Illustrator 26.3.1 on Windows 10:

 

 

 

 

Regards,
Uwe Laubender
( Adobe Community Professional )

4 replies

justanumber81335
Participant
June 22, 2022

I'm having this same issue! Did you figure out a solution? It wasn't clear when I read through these replies.

Monika Gause
Community Expert
Community Expert
June 22, 2022

Before posting this into every available thread: can you please answer the questions in the other thread? We can't help you without the answers.

LaubenderCommunity ExpertCorrect answer
Community Expert
June 21, 2022

Hi Sara,

thank you for your AI file. Basically I see no issues with that when I export to JPEG with 300 ppi and maximum JPEG quality. Note: for this test I had to substitute the missing fonts with some standard ones.

 

But I repeated my tests with InDesign where I placed your unchanged AI file and did an export to JPEG with maximum quality and 300 ppi. No issues so far.

 

Download my test files all packed within a zip archive from my Dropbox account:

https://www.dropbox.com/s/vmh3t2e2m1rwr3u/220621-1-TestsUwe-NoFuzzyJPEGimageExportOfArtboard.zip?dl=1

 

Here some screenshots showing details with 100%, 200% and 400% zoom from the JPEG I exported from Illustrator 26.3.1 on Windows 10:

 

 

 

 

Regards,
Uwe Laubender
( Adobe Community Professional )

Community Expert
June 14, 2022

Hi Sara,

how exactly do you export to JPEG?

Can you show a screenshot with your settings?

72 ppi resolution (that's the default) may be not enough for what you want.

 

Regards,
Uwe Laubender
( Adobe Community Professional )

Known Participant
June 15, 2022

Hi Uwe,

Thanks for your reply!

I have attached a screenshot below. I always save at 300dpi. But I also tried saving at 600 and 1200dpi but it didn't seem to make a difference either. I am so confused as other images seem fine at the 7x5. Any help would be greatly appreciated.

Best wishes

Sara

Community Expert
June 15, 2022

Hi Sara,

thanks for the screenshot. With an export setting like that it should work as expected.

Hm. Please try the following workaround, just to make sure its not the specific contents on the artboard that triggers this:

 

[1] Save the artboard to PDF with the [PDF/X-4] export preset where you disable any downsampling of images.

[2] Open the PDF in Acrobat Pro. Do you see any fuzzyness in the artwork when you zoom in?

 

[3] Open the PDF in PhotoShop as smart object.

Export to JPEG or PNG with the legacy export mechanism.

You can see a preview of the result and you can also add sharpness when exporting.

 

Regards,
Uwe Laubender
( Adobe Community Professional )

Monika Gause
Community Expert
Community Expert
June 14, 2022

This is a raster image?

Or did you use Image Trace?

 

You cannot enlarge raster images. And even is you use Image Trace on them, they will still look bad when enlarged.

Known Participant
June 15, 2022

Hi, 

Thanks for your reply!

I used 300dpi RGB images purchased online. I have never had trouble printing these before. They are quite large images. I have made art work with them previously at the same sizes as above and the 7x5 has turned out fine.

Not sure what is wrong this time? Also weird the font is fuzzy too.