Skip to main content
Participant
January 15, 2024
Question

Illustrator suddenly freezes and stop working midway.

  • January 15, 2024
  • 1 reply
  • 103 views

My Illustrator is up-to-date but still it freezes in middle of my work and I loose my work, sometimes the file doesn't recover and I ultimately have to force quit and restart and it doesn't send report to Adobe.

Later, when I reopen Illustrator it open in "Essential" Workspace, even if I have set the "Essential Classic" and I believe it resets everything because it shows nothing it "open recent"option.

Does anybody know any solution for this? kindly help.

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
January 15, 2024

Please tell us about your system and hardware.

Did you already reset the preferences?

Are there any third party plugins installed?

 

Does this only happen with certain files? Old files, new files? complex files? Simple files?