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Participant
October 4, 2023
Question

Illustrator window breaks with window manager

  • October 4, 2023
  • 1 reply
  • 347 views

I'm using the Magnet Window Manager app on my Macbook pro.  When I open Illustrator, I resize the illustrator window using my window manager and it works.  However, when I click on illustrator, the window resizes and moves on the screen.

 

I'm on the latest macOS version: 13.5.2 (22G91)

The latest illustrator version: 27.9

The latest magnet version: 2.12.0

 

Any ideas?  This is so frustrating.

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1 reply

Participating Frequently
October 6, 2023

Me too - for the latest AI and PS but on macos 12.7 using bettersnaptool

 

I found this aknowledgement on that other window manager's forums.

 

https://community.folivora.ai/t/illustrator-and-photoshop-not-snapping/33367

Anshul_Saini
Community Manager
Community Manager
October 27, 2023

Hi @Fluk3 @Nick280692310lln,

 

I understand that you both are experiencing issues with Illustrator and Windows management applications on your Macs. It's indeed frustrating when these problems occur. I appreciate your proactive approach in sharing the acknowledgment from another window manager's forums.

 

To better assist you both, I would recommend sharing screen recordings of the issue. This will help us see the problem in action and provide more accurate solutions.

 

Additionally, I'd like to suggest trying the latest macOS version, which is 14.1, and Illustrator version 28.0, if possible. This might help determine if the issue persists with the most up-to-date software.

Please share your screen recordings, and we'll do our best to assist you further. If you have any other details or questions, feel free to let us know.

Best,

Anshul Saini