Skip to main content
Y
Yvonne Winters
Participant
July 26, 2022
Answered

Looks like a stroke, but isn't.

  • July 26, 2022
  • 2 replies
  • 336 views

Hi all! 

 

I've just walked into this: when working with a shape, it looks like a sloppy stroke, while there is no stroke selected at all. How do I solve this? 

 

Thanks in advance! 

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi @Yvonne Winters,

 

We are sorry for the trouble. This seems like an issue which we have tried addressing in the last release, v26.3.1. However, if you are on v26.3.1 and still facing the issue, I would suggest you upvote this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43532958) and add your comment.

 

Also, would you mind sharing the download link to this file (upload it on Creative cloud or any similar service) and confirming on which zoom level you saw these weird artefacts/ jagged lines?

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
July 27, 2022

Hi @Yvonne Winters,

 

We are sorry for the trouble. This seems like an issue which we have tried addressing in the last release, v26.3.1. However, if you are on v26.3.1 and still facing the issue, I would suggest you upvote this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43532958) and add your comment.

 

Also, would you mind sharing the download link to this file (upload it on Creative cloud or any similar service) and confirming on which zoom level you saw these weird artefacts/ jagged lines?

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

Doug A Roberts
Community Expert
Doug A RobertsCommunity Expert
Community Expert
July 26, 2022

It is a GPU preview bug. Turn on View > Preview on CPU to check.

What version are you using?

    Y
    Yvonne WintersAuthor
    Participant
    July 26, 2022

    I'm using 26.3.1;

    It however does not seem to be that, it's not turned on. 

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 26, 2022

    If you go to CPU preview, does that issue go away?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices