Daniel Eduardo5CB3

Participant

Question

Mi illustrator cierra inesperadamente - Macintosh

Forum|Forum|2 years ago
September 5, 2023
1 reply
517 views

Buen día colegas,

Mi illustrator está actualizado a la última versión y mientras trabajo cierra inesperadamente el programa. Por lo general "recupera" lo avanzado, pero otras veces tuve que volver a empezar. Desde hace unos días estoy con el mismo problema, ¿les sucede lo mismo?

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Community Expert

Community Expert

Can you please tell us your computer specifications and what you are doing with Illustrator.

Do you reboot the computer regularly?

Did you already tryto reset the preferences?

Daniel Eduardo5CB3Author

Participant

- I have a Macbook Pro 2019, 2.3GHz, Intel Core i9, 16GB Ram, 4GB AMD Radeon Pro, its on MacOs Ventura 13.5.1.

- I reboot daily my mac.

- Yes.

Community Expert

Community Expert

16 GB of RAM might not be sufficient for some operations, for example 3D.

What is it that you are doing with Illustrator?