Not enough memory to reder a simple 3D file with mackbook pro

Forum|Forum|2 years ago
December 3, 2023
1 reply
1062 views

Hi, I have an issue with Illustrator. I am trying to work with a really simple 3d file but I get a message of error that tells me that there is not enough memory to process the appearance of an object.

I have a new macbook pro of 2022 with M1 pro installed an 16 GB of ram and Sonoma 14.0 as OS.

I selected a secondary scratch disk as the Macintosh HD then I restarted but I didn't work. I meet the basic system required by illustrator so I don't know what's wrong with it...

Can anybody help me? I wasn't able to find a proper answer.

Thank you

This topic has been closed for replies.

Monika Gause

Community Expert

Please show the object.

Also: did you already try and reboot the system? Then launch only Illustrator. Not even your browser.

E

Erica_PAuthor

Participating Frequently

Thanks for answering,

Yes, I reboot the system. I also tried everything described in this Adobe link except for the 4 points. I am updating the OS to the latest version 14.1.2 of sonoma and then, I let you know if the problem is fixed.

https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html?trackingid=TG8SLGS2&mv=in-product&mv2=ai

I got the message only when I click on Inflate options. If i select the other ones like revolve, extrude or plane I don't get the message. With the first objec everything was right. I get the messages only with the secind one.

Monika Gause

Community Expert

And that object is just what we are seeing? Nothing special?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded