reimbursement

Forum|Forum|3 years ago
September 21, 2022
2 replies
154 views

hello,

i tried this softwer with the trying week and after 2 days i deleted the subscrition, Adobe has taken the payment for the value of one month from my account..What should i do?

This topic has been closed for replies.

M

Manan Joshi

Community Expert

By delete do you mean cancel? If you had cancelled the subscription and got a confirmation for it and then again charged then you are eligible for refund. As mentioned you should contact support and let them know all about this and it will be sorted out.

-Manan

L

Luca26206275ej7lAuthor

Participant

Yes, should contact them but I don’t know how, on the web page https://helpx.adobe.com/contact.html <> I can’t see any kind of chat ( even if I unlocked the popups).

Luca

Monika Gause

Community Expert

Are you logged into your account?

Can you perhaps try a different browser?

Monika Gause

Community Expert

Please contact Customer Care. They are the only ones that can access your account details: https://helpx.adobe.com/contact.html

You need to be logged into your account. At the bottom right there is the chat. Please enable popups in your browser

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