Skip to main content
Participating Frequently
August 17, 2021
Question

Save or export to DWG file option is missing in Illustrator v25.4.1 on Windows machine

  • August 17, 2021
  • 1 reply
  • 1778 views

In older versions (v22 - older), I was able to save as DWG and now I cannot. I'm on version 25.4.1 and I cannot save or export as DWG, and I can only save or export as 6 file types (pictures below). 
Formats that Adobe "claims" illustrator can save in: https://helpx.adobe.com/illustrator/kb/supported-file-formats-illustrator.html

 

I've talked to 2 support people, and even with screenshots, they keep telling me that my BRAND NEW FILE is corrupt, or to Export As, to which the screenshots show that as well and they are dumbfounded that DWG is not there and insist that I, and my screenshots are incorrect. I have wasted so much time troubleshooting this, reinstalling, starting new files, deleting old pc files, clearing caches/cookies, looking for add-ons to save, just to be told that I'm blind somehow.

 

 

 

{Renamed by MOD}

 

This topic has been closed for replies.

1 reply

Anshul_Saini
Community Manager
Community Manager
August 17, 2021

Hi there,

We're really sorry to hear about this frustrating experience. We checked DWG file can only be export on Illustrator v25.4.1. The screenshot shared above is for 'Save as'. Could you please also share the screenshot of available formats while exporting a file. Go to File > Export > Export as.

 

Looking forward to your response.

 

Regards,

Anshul Saini

 

Doug A Roberts
Community Expert
Community Expert
August 18, 2021

I think you may be repeating the error of your predecessors there @Anshul_Saini 

The user's 2nd screenshot shows Export As.

It also shows several other options missing in addition to DXF/DWG