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Alison2960340070i2
Participant
April 26, 2023
Answered

sending from pc to mac

  • April 26, 2023
  • 1 reply
  • 863 views

Hi all. I have just came across an issue where when I send an ai file from my Lenovo ThinkPad E14 Gen 4 to my colleagues Macbook, She is unable to open the file with the vector images I have placed (images are either ai or eps). I was wondering if anybody else has had a similar issue and how they resolved this?

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Correct answer Bobby Henderson

If the placed images are not embedded into the document the links will be broken if you simply send an AI or EPS file to someone to open on another computer. If you click on one of the images you placed in your document you should see an option on the toolbar to embed the image. If you do that and save the changes the person will be able to open the file with all images included. It's either that or supply an AI/EPS file plus all of the separate images. That might save a good bit of file size space, but the person on the other computer will have to re-build the links when opening the file.

1 reply

Doug A Roberts
Community Expert
Doug A RobertsCommunity Expert
Community Expert
April 26, 2023

Are these images linked? Are they on a shared network location?

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Alison2960340070i2Author
Participant
April 26, 2023

Thanks for the quick response. I'm not quite sure what you mean so apologies. We use the same wifi network and the images are downloaded off our shared google drive. All downloaded in either 'ai' or 'eps' formats and placed into design made on my Lenovo. My colleagues macbook then removes the images upon opening the file. 

 

B
Community Expert
Bobby HendersonCommunity ExpertCorrect answer
Community Expert
April 26, 2023

If the placed images are not embedded into the document the links will be broken if you simply send an AI or EPS file to someone to open on another computer. If you click on one of the images you placed in your document you should see an option on the toolbar to embed the image. If you do that and save the changes the person will be able to open the file with all images included. It's either that or supply an AI/EPS file plus all of the separate images. That might save a good bit of file size space, but the person on the other computer will have to re-build the links when opening the file.

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