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tshelhorse
Inspiring
September 23, 2022
Answered

Using "Edit Original" command from InDesign linked graphic opens multiple instances of Illustrator

  • September 23, 2022
  • 3 replies
  • 387 views

Illustrator 26.5 (64-bit)
When I opened multiple linked eps images from an InDesign file using the "Edit Original" command,  it opened 3 instances of Illustrator (3 separate applications requiring me to quit each separately), 1 for each link I opened. This is something that just started with a recent update. Not sure if this is a Illustrator issue, or possibly InDesign or a file association issue.

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Correct answer tshelhorse

I can no longer replicate, so  I am unable to tell what caused or fixed the behavior. I did not do anything other than a forced reboot to install weekly Windows updates.
Windows 10 Pro v21H2
InDesign v17.4 x64

Illustrator v26.5 (64 bit)

 

3 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 26, 2022

Hi @tshelhorse,

 

We are sorry to hear about the trouble you are facing. Would you mind resetting Illustrator & InDesign preferences and checking if that helps?

 

I am unable to replicate the issue on my end. If resetting preferences doesn't help, would you mind sharing a few details like:

  • The exact version of OS & InDesign
  • Is this happening with all files or a specific one?
  • Would it be possible for you to package the InDesign file and share the download link to the package folder here or via DM?
  • Do you have multiple Illustrator versions installed?

 

We are here to help. We just need more info.

 

Thanks & Regards,

Anshul Saini

T
tshelhorseAuthorCorrect answer
Inspiring
September 27, 2022

I can no longer replicate, so  I am unable to tell what caused or fixed the behavior. I did not do anything other than a forced reboot to install weekly Windows updates.
Windows 10 Pro v21H2
InDesign v17.4 x64

Illustrator v26.5 (64 bit)

 

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    October 18, 2022

    Hi @tshelhorse,

     

    I am glad to hear that. I would like to know how things are going now.

     

    Please feel free to reach out if the issue resurfaces or if you run into any other issue or query. We'd be happy to help.

     

    Thanks & Regards,

    Anshul Saini

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    September 24, 2022

    What format did you place in InDesign? Ai, Eps, PDF...?

    Is that the same if you choose Edit with... from the Links panel

    Also, you can always reset your preferences.

    lambiloon
    Community Expert
    lambiloonCommunity Expert
    Community Expert
    September 24, 2022

    Hi make sure both applications are fully updated so that it has full compatibility otherwise wait for stable update all issues are in notice of Adobe Team...regards

    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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