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Dave_IT
Participant
July 8, 2021
Answered

0kb file Size while exporting as JPEG

  • July 8, 2021
  • 1 reply
  • 1467 views

Sometimes our employees cant export the file as JPEG on the network storage. The new created file has a filesize from 0kb. The file cant be opened. 

Our installed Versions:

InDesign: 16.2.1

Mac: 11.4

 

thanks for your help

 

 

This topic has been closed for replies.
Correct answer Laubender

Export the file to the desktop first and then move it to your network storage.

 

Regards,
Uwe Laubender

( ACP )

1 reply

L
Community Expert
LaubenderCommunity ExpertCorrect answer
Community Expert
July 8, 2021

Export the file to the desktop first and then move it to your network storage.

 

Regards,
Uwe Laubender

( ACP )

    K
    Khanh342064120qkn
    Participant
    April 10, 2024

    Thanks, it actually worked

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    April 12, 2024

    Hi,

     

    Thank you for confirming the solution. I'd also recommend to provide full disc access to XD by going to System Settings > Privacy & Security > Full Disc Access.

     

    Feel free to reach out if you have any other questions or issues in the future.

     

    Thanks

    Rishabh

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