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Participant
July 8, 2021
Answered

0kb file Size while exporting as JPEG

  • July 8, 2021
  • 1 reply
  • 1467 views

Sometimes our employees cant export the file as JPEG on the network storage. The new created file has a filesize from 0kb. The file cant be opened. 

Our installed Versions:

InDesign: 16.2.1

Mac: 11.4

 

thanks for your help

 

 

This topic has been closed for replies.
Correct answer Laubender

Export the file to the desktop first and then move it to your network storage.

 

Regards,
Uwe Laubender

( ACP )

1 reply

LaubenderCommunity ExpertCorrect answer
Community Expert
July 8, 2021

Export the file to the desktop first and then move it to your network storage.

 

Regards,
Uwe Laubender

( ACP )

Participant
April 10, 2024

Thanks, it actually worked

Rishabh_Tiwari
Community Manager
Community Manager
April 12, 2024

Hi,

 

Thank you for confirming the solution. I'd also recommend to provide full disc access to XD by going to System Settings > Privacy & Security > Full Disc Access.

 

Feel free to reach out if you have any other questions or issues in the future.

 

Thanks

Rishabh