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D
Dom.B
Participant
March 1, 2023
Question

Adobe Products Docked Windows not Visible after Ventura Update

  • March 1, 2023
  • 1 reply
  • 1009 views

Since the update to Ventura all Adobe Product (InDesign [2022/2023]/Photoshop/Illustrator have the problem, that sometimes the docked windows are not visible. though I can open them with the shortcuts. this problem sometimes resolves, when restarting the apps several times.

Does someone know how to solve this problem?

Thanks

 

PS: Screenshots are german, so «Werkzeuge» means «Tools» and are docked on the left side. Also the Window «Layers [Ebenen]» is docked on the right side. the docked pannel is not visible but the opened windows is visible.

 

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    March 2, 2023

    Hi @Dom.B,

     

    Sorry to hear that you're experiencing difficulties with Adobe products after the update to Ventura. Could you please share the details of your Ventura machine? 

     

    Have you tried resetting the workspace by going to "Window" > "Workspace" > "Reset [Workspace Name]" in the menu bar? This should restore the default layout and might help in resolving the issue.

     

    You may also try uninstalling and reinstalling one of the applications and let us know if the problem persists.

     

    Thanks,

    Harshika

    D
    Dom.BAuthor
    Participant
    March 2, 2023

    Thanks@HARSHIKA_VERMA for your quick response.

    Reseting the Workspace works, till I restart my mac.

    And so the fresh installing of InDesign V 18.2 seems not to work properly unless I don't restore the settings from the earlier version. I just tested it with the InDesign 2023 und Illustrator 2023.

    Seems that some settings are broken.

     

    The Infos of my mac are:

    MacBookPro, M1, 2020

    macOS Ventura 13.2.1

    InDesign V18.2

    Photoshop V24.2

    InDesign V17.4.1

    Illustrator V27.2

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