Skip to main content
A
annalena-do
Participant
February 12, 2022
Question

After playing a video in the Interactive PDF, the video window remains on all following slides

  • February 12, 2022
  • 5 replies
  • 3266 views

Dear community,

 

maybe one of you can help me...
I packed a video into an interactive PDF and then exported it.
Despite the lack of controls, the video plays smoothly, but once it's done and I click on to the next page, the video window stays and covers up all coming pages.

Unfortunately I can't find the error and would be very grateful for help. If you have any further questions, please feel free to write me.

 

Thank you in advance,
Anna-Lena

This topic has been closed for replies.

5 replies

A
anaa69160817
Participant
October 18, 2023

Possible solution:

 

Right click > Properties > "Disable when: The page containing the content is closed"

 

It worked for me.

    D
    Daniel2722981265zd
    Participant
    December 6, 2023

    Absolutely worked! Thank you so much because the base embed video settings are absolutely unintuitive and awful. 

     

      M
      Marika5E25
      Participant
      October 11, 2023

      Mine is doing this too. Would love to hear if there is a solution as well.

        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        February 12, 2022

        My standard advice stands. Do not even attempt to use mulitmedia in a PDF. It way too unreliable and won't work at all in many third party PDF readers.

          Derek Cross
          Community Expert
          Derek CrossCommunity Expert
          Community Expert
          February 12, 2022

          You can't include a video in an Interactive PDF for distribution successfully, instead use a hyperlink to a YouTube or similar website. Alternatively use FXL ePub or InDesign's Publish Online feature.

            Michael Bullo
            Community Expert
            Michael BulloCommunity Expert
            Community Expert
            February 12, 2022

            Perhaps the issue is with the player and not the PDF. What PDF viewer are you using? Have you tried another viewer?

            A
            annalena-doAuthor
            Participant
            February 12, 2022

            I currently use the Adobe Pro DC Reader with which causes the problem. I also tried to use the Preview one from Apple, but with this one the video won't even start to play.

            Until now, I haven't tried any other ones. Are there any you would recommend?

            Michael Bullo
            Community Expert
            Michael BulloCommunity Expert
            Community Expert
            February 12, 2022

            I agree with what @Derek Cross  and @BobLevine have already said. There are countless PDF viewers out there and many of them only support a fraction of what an interactive PDF is capable of doing. To compound the problem, the features that are supported are not consistent across all of the viewers. Your safest bet is to avoid interactive PDFs altogether.

             

            If you are sharing PDFs amongst a small group of known people you might want to use one of the Adobe options...
            - Acrobat Pro (Paid)
            - Adobe Reader (Free)
            The exact name of these two products keeps changing over the years. I also appreciate that you already seem to be having problems with Reader.
            https://get.adobe.com/reader/

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices