can't open indesign file

Forum|Forum|7 years ago
April 18, 2019
2 replies
403 views

I am unable to open to open my indesign file.

This topic has been closed for replies.

L

Laubender

Community Expert

Hi milur26071422 ,

what happens if you press the Convert button?

( The one in your second screenshot. )

Regards,
Uwe

BobLevine

Community Expert

The OP did click that. See the top image.

L

Laubender

Community Expert

Ah. Ok. Then:

What happens if the OP signs in to the Creative Cloud Desktop App and tries again?

Regards,
Uwe

BobLevine

Community Expert

That's pretty clear. You are using an old version of InDesign. You'll need to upgrade to at least InDesign 2018 and InDesign 2019 is the latest version available. If you don't see these in your CC Desktop app, you may need to upgrade your operating system as well.

You'll need to sign into that app to use any of these services and features including the conversion service.

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