CC Libraries - unable to connect to server

Forum|Forum|10 years ago
February 25, 2015
12 replies
26031 views

Hello all,

Libraries that I create in InDesign (2014.2) do not sync with Creative Cloud. And also the other way around, when I create a library on the CC website, the library does not show up in my Libraries panel in InDesign.

According to the screenshot below I am unable to connect to the server, but I am able to access the CC website from this computer.

Any thoughts or work arounds?

This topic has been closed for replies.

Correct answer Alex Affonso

For others who are suffering from this problem, where are you located? I'm trying to determine if it might be a problem with some of Adobe's servers since most of us don't experience it.

It seems it's all back to normal again. I didn't do anything else, just waited for a solution. It should be something with Adobe's servers indeed. All working now and my libraries are finally synchronizing again both in Photoshop CC 2014.2.2, Illustrator CC 2014.1.1 and InDesign CC 2014.2.

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ilustrebob

Inspiring

I'm having the same problem here. Everything was working fine and suddenly it stopped working. File syncing is still working, though. The problem only happens when trying to use CC Libraries. That's insanely frustrating and I don't know what to do.

1. I don't use firewalls.

2. I'm having the same issue on my iMac and on my MacBook

3. I've tried on two different networks and the issue remains

A

allenjennings

Participant

I too am having the same issues - wondered if anyone has sorted this - I also don't have firewalls, same issue on a MBP and iMac and it's also the same at different locations!