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J
Jose34166911nflg
Participant
December 10, 2023
Question

Help recovering my file

  • December 10, 2023
  • 2 replies
  • 236 views

I am on  a mac, I am trying to recover my file. I had it finished, and was getting ready to save but then it crashed on me, nothing was saved. Now, this is what pops up each time I try to get into the file. "one or more file aliases could not be resolved. Please verify that the original file or files exist and try this operation again. what can I do?

 

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2 replies

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
December 10, 2023

This is why I advise always working in a Dropbox or Onedrive folder. Every version is saved. If something goes corrupt you can easily roll back one version and save your work.

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
December 10, 2023

I totally agree with Bob about that. I've been using a Dropbox workflow for many years and I don't lose work.

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
December 10, 2023

Saving your file should not be done at the end of working on it. Are you saying you never saved it any time while you were working?

 

If you had saved it while working, you could do a File > Find to look for it but it sounds like there's nothing to find.

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