Hello, I recently updated to the latest version of InDesign. At first, I as able to open existing work files just fine, but now I continue to receive the attached message. I am working with the latest version of the program, as are my colleagues. What's the best way to resolve this issue?
By the error message you're not opening it in the latest version of InDesign.
Are you double clicking in Explorer/Finder? Cos that might be trying to open the file in the Previous version of InDesign.
If you open the new version of InDesign and go to File>Open and navigate to the file - does the issue persist?
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