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Inspiring
April 5, 2024
Answered

Images that cannot be cropped

  • April 5, 2024
  • 2 replies
  • 495 views

Another bug I have discovered is a fair number of JPGs that I place into documents cannot be cropped, i.e. if I drag a handle with no modifiers then the image instead of cropping will squish in that direction (As if I were holding control)

If I hold control it squishes to, if I hold shift it squishes to. If I double click it then adjust it squishes it.

 

There is simply no way to crop it. I don't know what the cause is, some JPGs its fine, some it will exhibit this behaviour

 

Any ideas?

This topic has been closed for replies.
Correct answer leo.r

Is it possible you have auto-fit enabled for the frames?

 

 

Also under Object > Fitting > Frame Fitting Options menu.

2 replies

Bill Silbert
Community Expert
Community Expert
April 5, 2024

What version of InDesign and what operating system are you using? Have you tried resetting preferences to make sure that it is not a problem caused by corruption in the program itself? Since you mentioned using the control key rather than the command I am assuming that you are on a PC.

To reset preferences on a PC:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

leo.r
Community Expert
leo.rCommunity ExpertCorrect answer
Community Expert
April 5, 2024

Is it possible you have auto-fit enabled for the frames?

 

 

Also under Object > Fitting > Frame Fitting Options menu.

Inspiring
April 7, 2024

Leo thank you. Whilst this was not enabled in that menu was an option to clear frmae options when then enabled it work properly. I have no idea why it occasionaly does this, I am lazy so just use contrl D to place an image direct to cavas, i.e. not into an existing frame. 

There must be something about certain jpg styles that cause it to display this behaviour, because on the next placing of an image, there will be no issue.