InDesign 18 crashes on launch on macOS Catalina

Forum|Forum|3 years ago
February 27, 2023
2 replies
568 views

Installed on a MacPro under Catalina. Since latest update keeps crashing at opening.

Any tips?

Performance

This topic has been closed for replies.

M

Manan Joshi

Community Expert

Some troubleshooting tips are also given in the following article, you can try those as well

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

-Manan

Harshika Verma

Community Manager

Hi @jan-e-man,

Sorry to hear that you're experiencing crashes with InDesign after the latest update. Here are a few things you can try to troubleshoot the issue:

Try Restarting your machine, sometimes a restart can help you resolve the issue.
Reset InDesign preferences: Resetting InDesign preferences can resolve many issues. Hold down the Option + Command + Shift keys while launching InDesign. You'll be prompted to confirm if you want to reset the preferences.
Try disabling any recently installed fonts or remove any corrupt fonts from your system.

Let us know if the above steps didn't help. We'll be happy to assist you further.

Thanks,

Harshika

M

Manan Joshi

Community Expert

Hi @HARSHIKA_VERMA,

I could not find the Plugins option under Preferences as you directed. Is this a new setting or did you mistype it for some other application like PS.

-Manan

Harshika Verma

Community Manager

Hi @Manan Joshi,

I appreciate the correction. Yes, I mistakenly shared the settings for Photoshop, as the plugin option is available under Preferences in Photoshop.

Thanks,

Harshika

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