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John Beeckaert
John Beeckaert
Inspiring
November 15, 2022
Answered

InDesign 18 crashes while deleting a style on macOS Ventura machine

  • November 15, 2022
  • 2 replies
  • 2142 views

Perhaps this reaches Adobe.

 

I have noticed in Adobe Indesign CC 2023 when you want to delete a style (e.g. an objectstyle), the software crashes. This happens when you drag 'n drop the style to the recycle bin icon in the panel.

I have a clean macOS Ventura install with a fresh Indesign install also.
My workstation is a Mac Mini M1 with 16 GB memory.

Yes, I have cleared the preferences file, in case anyone would mention this. 🙂

 

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Correct answer John Beeckaert

Hi @John Beeckaert,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika


Hello,

I have not encountered the problem anymore after cleraring the preferences.

2 replies

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
November 30, 2022

May I ask please which approach you took to reset InDesign preferences? There are 3 ways, some more thorough than others.

Reset Prefs InDesign

Mike Witherell
John Beeckaert
John BeeckaertAuthor
Inspiring
November 30, 2022

I took the shortkey method while starting Indesign. CMD+OPTION+CTRL+SHIFT while starting Indesign. Im not at my desk right now, but I believe CTRL is included. Funny how you do things on a keyboard naturally, but have doubt when to type it without being at a keyboard. 😆

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
November 15, 2022

There may be a subtle bug here, but it's not happening with my MacBook Pro 2021, which is running InDesign CC 2023 on Ventura.

 

Here I have an object style applied to the blue text frame on the left:

 

I deleted the object style by dragging it to the Trash can.

 

Here is the result, with Object Style deleted:

 

No crash for me!

So there must be something else going on.

 

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 15, 2022

    Also: the MacBook Pro 2021 is running an Apple M1 chip.

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      November 15, 2022

      Does this only happen with one file, or with other files as well. It's possible there could be file corruption. Saving as an IDML file might help. File > Save As > InDesign CS4 (or Later) [IDML]. Reopen the IDML file into InDesign and try again.

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