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Alexandra32791718fu85
Participant
October 26, 2023
Answered

InDesign 19.0 freezes after start on Sonoma 14.0

  • October 26, 2023
  • 2 replies
  • 1063 views

I am really fed up! I can't use InDesign 19.0 nor previous versions properly anymore since I updated to Sonoma 14.0 with an Apple Mac Book Pro 2021, M1 Chip. It wasn't aware that InDesign is not running properly on Sonoma 14.0! What options do I have? Do I need to downgrade? When is InDesing 19.1 coming? 

 

I am working on a deadline. :'(

    This topic has been closed for replies.
    Correct answer Alexandra32791718fu85

    Weirdly enough. InDesign started to work again after a couple of days. I did use the adobe cleanup program to deinstal InDesign properly. It didn't seem to make a difference at first, and then suddenly it's better. I still experience a freeze from time to time, but at least I can work. 

     

    No clue why it works now. I am using the same files. Good luck!

    2 replies

    S
    stepher312
    Participant
    November 3, 2023

    I'm in the EXACT same scenario! Is there an InDesign update in near future... preferably before 2024?!?!

    A
    Alexandra32791718fu85AuthorCorrect answer
    Participant
    November 3, 2023

    Weirdly enough. InDesign started to work again after a couple of days. I did use the adobe cleanup program to deinstal InDesign properly. It didn't seem to make a difference at first, and then suddenly it's better. I still experience a freeze from time to time, but at least I can work. 

     

    No clue why it works now. I am using the same files. Good luck!

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 26, 2023

    Roll back to Ventura, turn off the rulers in InDesign, and/or if the option is available, turn on GPU Performance in your InDesign preferences. Also note that Sonoma14.1 was just released and we still do not know whether this is Adobe's bug or Apple's.

      M
      mick191
      Participant
      October 26, 2023

      M1 MBP 14  2021 - OSX Sonoma 14.0

      I’ve taken the plunge using Sonoma. Most importantly. I have an Intel MacBook Pro to fall back on in case of trouble.

       

      PLEASE NOTE which may be a factor:

      After updating to the latest version of Ventura (on 3 October 2023) I got the black screen of death. 

      Apple store genius used DFU mode to RESTORE which means they wiped my MacBook clean and installed OSX Sonoma.

      I then installed NEW Adobe apps - I did NOT migrate the old apps from my backup.

       

      InDesign, Photoshop, Illustrator, and Acrobat running OK with Sonoma so far. 

      Just worked on a complex 28-page newsletter using InDesign with no problems with layout or producing press-ready PDF.

      Some minor screen flickering when laying out pages is the only issue I’ve experienced.

       

      A
      Alexandra32791718fu85Author
      Participant
      October 30, 2023

      Thanks for your answers. 

       

      I don't have the possiblity to do a backup atm so no roll back to Ventura for now. The trick with the ruler didn't work for me.

       

      I did deinstall and reinstall the the InDesign app. But nothing so far. It just freezes as soon as I start doing something, like scrolling in the document. I really hope there will be a fix soon. 

       

      Any estimation on how long we'll have to wait for an InDesign update? I know it's not clear on which side the bug is, but judging from past experiences or updates??

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