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Participant
August 18, 2023
Question

InDesign constantly crashing at launch

  • August 18, 2023
  • 3 replies
  • 435 views

Hello everyone

I'm using a 2020 27-inch iMac with Mac OS Ventura 13.0.

For some unkown reason now every single time I launch InDesign 2023 it crashes before it even loads, within a second of double clicking. If I uninstall and reinstall it opens fine but then when I shut down my machine at the end of the day it happens all over again the next day.

I have removed all preferences and cleared the caches - still no joy.

I've checked all fonts for clashes - still no joy.

All other Adobe Suite pieces of software are OK - just happening on InDesign.

Anyone else had this issue?

Any guidance and help gretly recieved as its a bit tedious doing the uninstall/ reinstall bit.

Thanks in advance

Lisa

This topic has been closed for replies.

3 replies

kittyw96645481
Inspiring
August 18, 2023

I had this issue this week, but after trying everything Adobe suggested (over 2 days), it wasn't until I updated my graphics card software that suddenly -- it works! Might be worth a try. This issue never affected any other Adobe program I use. Weird.

Derek Cross
Community Expert
Community Expert
August 18, 2023

Yeah, I thought that might be the issue, but the OP says he's an expert and had checked the components.

Derek Cross
Community Expert
Community Expert
August 18, 2023

How much RAM and spare hard disk capacity do you have?

Participant
August 19, 2023

Hi Derek

Thanks for responding.

I have 128MB of Ram and 2.71 TB of capcity so lots of room.