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Participant
January 16, 2024
Answered

InDesign is crashing

  • January 16, 2024
  • 5 replies
  • 271 views

Hi,

 

Every time I need to use Indesing 24 I need to re-install or it does not open,

it is almost the 10 times I have done that, does someone know how to fix it?

This topic has been closed for replies.
Correct answer BobLevine

Sounds like the Ventura bug that was fixed with 13.5. If you're running a version of Ventura earlier than that, update it to 13.6.2 but do not update to Sonoma.

5 replies

BobLevine
Community Expert
BobLevineCommunity ExpertCorrect answer
Community Expert
January 16, 2024

Sounds like the Ventura bug that was fixed with 13.5. If you're running a version of Ventura earlier than that, update it to 13.6.2 but do not update to Sonoma.

Derek Cross
Community Expert
Community Expert
January 16, 2024

Hi Luciene,

InDesign is a professional publishing application that needs a powerful modern computer. Can you confirm your operating system and version and how much RAM and how much spare hard disk capacity you have.

Steve Werner
Community Expert
Community Expert
January 16, 2024

If you've just installed InDesign 2024, it often helps to restore your InDesiogn preferences and caches. Here's how to do that:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

kglad
Community Expert
Community Expert
January 16, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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