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StuMed
StuMed
Participating Frequently
September 18, 2023
Question

InDesign Not Launching - Groundhog Day

  • September 18, 2023
  • 3 replies
  • 308 views

Hi All,

 

I have just installed CC on my new Mac Pro 23 and I am having trouble launching InDesign. I have to uninstall it to launch it, but once the application is closed, the icon will bounce once attempting to open and then just not open. So I have to uninstall and then install again to be able to use it, but the same thing occurs when I close the application. Photoshop and Illustrator work fine no issues.

 

Has anyone had the same issue and knwo the fix please?

 

Thanks,

Stu

    This topic has been closed for replies.

    3 replies

    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    September 18, 2023

    are you're running the latest version of Ventura? if not, then update - it fixed similar issues for many users.

    Lukas Engqvist
    Community Expert
    Lukas EngqvistCommunity Expert
    Community Expert
    September 18, 2023

    What OSversion, and what Graphics card + how much RAM are you running? Most problems with InDesign are related to fonts. Clean up any fonts that you suspect do not have rigourous quality control (Disable temporarily by moving to a folder. If InDesign works normally, try installing a few at a time till you find out what font is causing problem)

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 18, 2023

    remove your preferences when uninstalling.

     

    <moved from enterprise and teams >

    StuMed
    StuMedAuthor
    Participating Frequently
    September 18, 2023

    Thanks for the quick reply, Apologies, I'm a bit amature at this, whats the process for this? Thanks.

     

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