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Participating Frequently
March 12, 2024
Question

Indesign Printing stops short

  • March 12, 2024
  • 2 replies
  • 579 views

Hello there

 

When trying to print lately from Indesign im experiencing the printer always stop and cut 1" shorter than the presets we set.   

 

We use an EPSON 7900, but troubleshooting suggests its an InDesign issue.

 

So, if the print preset and page preset is to print something 24 x 24, it'll come out 24 x 23. 

 

Has anyone experienced this...?

 

 

This topic has been closed for replies.

2 replies

Bill Silbert
Community Expert
Community Expert
March 13, 2024

Are you printing to paper that is close to the size of your image dimensions? Most printers do not print all the way to the edge as they use one edge of the paper for the gripper. If you are using large enough paper then make sure that the correct paper size is indicated in your Document Setup as well as in the Page Setup area of your Print dialog window.

Robert at ID-Tasker
Legend
March 13, 2024

@Bill Silbert

 

With this printer, @Douglas36036105f5sy can use paper on a roll - so virtually no margins.

 

Participating Frequently
March 13, 2024

Robert, yes, and had left room for a 1" white border around the print image, and its that last inch at the bottom thats not being cut.  It does leave an eighth of an inch at end of the print before cutting.  Again, so something 24x24 in all dialogue boxes etc ends up being 24x23 ...  

Willi Adelberger
Community Expert
Community Expert
March 12, 2024

Export to PDF and print from Acrobat. Acrobat has a higher compatibility rate than any other application, specially InDesign. 

Participating Frequently
March 12, 2024

Thanks for the reply...  hoping to figure out with InDesign, as we do a lot of printing, and its never given us this problem before...  wondering if i've toggled some button somewhere that I shouldnt have.... or if its a glitch in an update maybe...

 

Robert at ID-Tasker
Legend
March 13, 2024

@Douglas36036105f5sy 

 

Platform and OS version?

InDesign version?

 

We are not mind readers...