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Participant
August 18, 2023
Answered

Indesign won't start - The Welcome page flashes and then nothing

  • August 18, 2023
  • 2 replies
  • 650 views

I saw a post from sometime back advising to hold Control, Option, Command and Shift when starting. This works after clicking on a prefences message. But Indesign appears to have reset itself and the Interface text is very big. The only way to change this is by altering the settings but these don't take effect until I restart and so I'm going round in circles. Any advice?
Working on Mac OS Ventura 13.2
Indesign 18.5

This topic has been closed for replies.
Correct answer Derek Cross

Thank you. I've tried this but it still won't let me start Indesign without holding down the keyboard keys.


A few questions:

How much RAM and spare hard disk capacity do you have?

When you've reset the InDesign preferences do you get a question asking you “Delete InDesign Preference Files?” and you  click Yes?

Have you tried uninstalling InDesign and reinstalling it again?

2 replies

Participant
August 18, 2023

I have the same problem. 
To open indesign I need to uninstall and install again. 😕😕 

Derek Cross
Community Expert
Community Expert
August 18, 2023

Holding down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X) resets the InDesign preferences back to the factory defaults.

Is your issue that the appliction diplays larger than you wish, does this apply to other applications or just to InDesign?

paulgellAuthor
Participant
August 18, 2023

All other Adobe applications are working fine and the interface is normal. It's just Indesign that has large text on the interface. I also tried uninstall and reinstalling Indesign but the only way to start it is by holding down CTL, OPT, CMD and shift.