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jamesn35421316
Participant
October 10, 2022
Question

Interactive PDFs losing funcions when saved to Google folder

  • October 10, 2022
  • 1 reply
  • 345 views

Hi,

 

I've created an interactive PDF with buttons and pop ups which work fine for myself and when emailed over to other people.

The file lost funcions for a client however after they had saved it to their Google folder, and if they opened it up from an email. I'm hoping its just because they are not using Adobe to view it.

I've created lots of interactive PDFs before but understand their are issues with interactive buttons etc so hoping the client will no longer use these.

Is there an export check box/preference I'm missing?

Any ideas greatfully received.

Thanks.

 

This topic has been closed for replies.

1 reply

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
October 10, 2022

Buttons and pop-ups are nothing short of a crapshoot even with Acrobat or Reader. You're not missing anything and the sooner you stop using these things, the better off you'll be. The chances of keeping your clients happy with these things is pretty slim, IMO.

J
jamesn35421316Author
Participant
October 10, 2022

Thanks for the quick response and thought that was the case. 

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
October 10, 2022

Try using InDesign's Publish Online facility instead.

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