Intermitent crashes while exporting to print PDF from within InDesign
HARDWARE & SOFTWARE
Installed June 25, 2023
InDesign CC23, 18.3
on
New Mac Minis, M1, 2020
16 GB
OS: Ventura 13.4.1
I can provide Acrobat PDF export presets and packaged samples of completed pages
NOTES
* Not replicable on demand
* Frequency is average of 2-3 reports per day
* To this point, a restart or two or three resolves the issue (but immensely slows production)
* We are using page templates created from scratch within InDesign CC23
* Not receiving font errors
* Network based; building on local machine, saving to NewsEngin GPS cloud-based app
* Remote users (all on 300mb+ VPN connections, eight cat, two WiFi)
* Office users (10gb connections, all cat)
* Problem cuts across all users, local and remote
* Crashes reported between 2 pm and 11:30 pm
Thanks for your time and input.
