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Participant
October 18, 2022
Question

Pictures keep turning black

  • October 18, 2022
  • 5 replies
  • 524 views

Photos keep going black, and it looks like a broken tv error. Please help ASAP as I have a deadline coming up. and I cannot see the photos I've placed in

This topic has been closed for replies.

5 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
October 22, 2022

Where are your links stored currently? If they are on an external drive, and you are on Monterey, check your Mac's System Preferences > Security & Privacy > Full Disk Access: Are all your Adobe Apps listed there and checked? If not, do so.

chrisg11235813
Participating Frequently
October 21, 2022

Have you tried saving your links differently?

Maybe change the file type, try flattening the image, if there are different compression options, try changing those.

BobLevine
Community Expert
Community Expert
October 18, 2022

Indeed there is a preference for GPU performance in your preferences. This type of thing is usually cured by turning it off.

Participant
October 18, 2022

I've turned it off. unfortunately it still does not work 😞

LinSims
Community Expert
Community Expert
October 18, 2022

And here I am, to move this to the (hopefully) correct forum.

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Participant
October 21, 2022

How do i resolve this issue ?

Per Berntsen
Community Expert
Community Expert
October 21, 2022

Did you restart Indesign after disabling the GPU? Did you restart the computer?

If neither of these things help, the images could be corrupted.

How do they look in Photoshop?

Per Berntsen
Community Expert
Community Expert
October 18, 2022

It appears that you have a problem with InDesign.

A moderator will move this thread to the InDesign forum for you, this forum is for issues with the forums themselves.

 

I'm not an InDesign expert, and don't use a Mac, but my guess is that this is GPU related.

There is probably an option in preferences to disable the GPU, try that.

 

Community Expert
October 22, 2022

Everyone has given very good advice so far. 

I'll just chime in - as I've seen this before.

It was due to slight corruption in the images. 

 

Locate the images - and resave them and it should resolve. 

@chrisg11235813  has already suggested this.

 

You should be able to open the image - save them again and it should resolve.

If it doesn't - then try saving as a different file format.

 

If you're not sure what format - let the community know what the content of the image is (screenshot will do) and we can recommend an appropriate file format. 

 

Thanks