Problema con tarea en segundo plano

Question

Hola, resulta que he tenido una desincronización de la fuente Open Sans por surgir un problema de duplicado en el catálogo tipográfico, una vez solucionado esto remplacé todas las fuentes por las nuevas pero no me deja exportar el archivo. Existe una tarea en segundo plano de "activando fuente" que no completa NUNCA llevo horas con el programa abierto y no me deja exportar nada.
A alguien le ha pasado? donde puedo hablar con un soporte real?

Manan Joshi · Answer

The following discussion has some things you could try

https://community.adobe.com/t5/indesign-discussions/indesign-2020-15-1-1-stuck-while-quot-activating-font-quot-on-macos-catalina/m-p/11276066#M193891

To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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