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Erik Lingerfelt
Erik Lingerfelt
Known Participant
November 21, 2022
Answered

Switching pages on multipage document - no refresh!

  • November 21, 2022
  • 1 reply
  • 690 views

Hello all,

I'm on a Mac, Monterey, Indesign v18 (2023) and it's the first time this ever occured:

On a multipage document, when I switch from one page to another, it doesn't refresh the screen. I keep seeing only the FIRST page.

I have to minimize the file, or sometimes jump to another open file, come back and have that refreshed.

---- I DO NOT have the option for CPU Performance --- My Mac is a MacPro Late 2013 and I don't have that option available.

If I manually CLICK 2x on the page miniature in the PAGES tab, it works. But I NEED the shortcuts to work properly.

 

Thanks for any advice!

This topic has been closed for replies.
Correct answer Bill Silbert

If this is happening on just one file then try exporting the file as an IDML and then reopening it in your version of InDesign. This process can clear out some corruption that may exist in the file. If it is happening for all files then try resetting your InDesign preferences. This will restore the program to its defaults which hopefully will clear the problem as well.

To reset preferences on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

1 reply

Bill Silbert
Community Expert
Bill SilbertCommunity ExpertCorrect answer
Community Expert
November 21, 2022

If this is happening on just one file then try exporting the file as an IDML and then reopening it in your version of InDesign. This process can clear out some corruption that may exist in the file. If it is happening for all files then try resetting your InDesign preferences. This will restore the program to its defaults which hopefully will clear the problem as well.

To reset preferences on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Erik Lingerfelt
Erik LingerfeltAuthor
Known Participant
November 22, 2022

Thank you.
It happens with all files. I'm also a tech, so I knew about the prefs reseting, just was trying to avoid have to redo some configs. Anyway, I made all that and reconfigured all like I need, then backed up the Prefs to a separate folder, "mint state" as you said. Haha 🙂
Hope this fixes the issue. I'll come back with the results.

Thanks again!

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