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Madeleine22193658m6ip
Known Participant
March 30, 2022
Answered

Two-Up Continuous (Cover Page) Appearing as 1 Page Layout When Opened via our site on Chrome

  • March 30, 2022
  • 3 replies
  • 1272 views

Hello, 

 

I am at a loss trying to figure out why my two page PDF (with cover) is appearing as a 1 page spread when opened via Google Chrome. It opens just fine in Safari though for some reason. I have found that several platforms also openly it improperly. I was told by my IT guy that this is an Adobe Issue that needs to be fixed via the adobe PDF browser/viewing situation. However, if there is something I am missing or an easier fix here within the export settings, please let me know! 

My boss needs this to work on any browser for the client's sake. Thank you!

Here is the live link to the issue I am having: based on your browser it may or may not appear correctly as a 2PG spread. https://www.ilp-inc.com/catalogs-and-flyers/ (then click "Outdoor Catalog")

This topic has been closed for replies.
Correct answer Jeffrey_Smith

This is a browser PDF viewer issue, and the inability for some of these viewers to not honor a 2 page spread within the PDF. You could try Publish Online, where a 2 page spread will be honored, and if the viewer needs a PDF, can download.

3 replies

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
March 30, 2022
quote

My boss needs this to work on any browser for the client's sake. Thank you!


By @Madeleine22193658m6ip

 

I'm sorry but your IT guy is wrong. Beyond Acrobat and Reader for desktop there is nothing Adobe can do to control the display of a PDF.

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    March 30, 2022

    Hi Madeleine,

    exactly what Jeffrey said.

    With e.g. Firefox on Windows 10 you'll have more luck and Two-Up Continous (Cover Page) will be shown exactly as this:

     

     

    Not so with Chrome or the Edge browser on Windows 10:

     

    Regards,
    Uwe Laubender

    ( ACP )

      J
      Community Expert
      Jeffrey_SmithCommunity ExpertCorrect answer
      Community Expert
      March 30, 2022

      This is a browser PDF viewer issue, and the inability for some of these viewers to not honor a 2 page spread within the PDF. You could try Publish Online, where a 2 page spread will be honored, and if the viewer needs a PDF, can download.

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