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kayed65612990
Inspiring
February 12, 2024
Answered

Unable to save, save as, or save a copy of the InDesign Files

  • February 12, 2024
  • 2 replies
  • 590 views

I am unable to save, save as, or save a copy, of an InDesign file. When pressing any of these options, it brings up an empty window. My software is up to date.

 

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Correct answer kayed65612990

I'm using InDesign 2024 and OS Sonoma 14.2.1

My work is saved to an external HD with over 10TB of space available and 64 GB 2667 MHz DDR4

 

It won't allow me to save to either the external drive or computer HD. I have opened and tried saving other files and same thing happens - the save window not showing anything.

 

I have now shut the programme down and restarted it (after losing changes), it is now saving fine. Thank you for responding!!

2 replies

kayed65612990
kayed65612990AuthorCorrect answer
Inspiring
February 12, 2024

I'm using InDesign 2024 and OS Sonoma 14.2.1

My work is saved to an external HD with over 10TB of space available and 64 GB 2667 MHz DDR4

 

It won't allow me to save to either the external drive or computer HD. I have opened and tried saving other files and same thing happens - the save window not showing anything.

 

I have now shut the programme down and restarted it (after losing changes), it is now saving fine. Thank you for responding!!

Derek Cross
Community Expert
Community Expert
February 12, 2024

Update your OS to 14.3.1.

Derek Cross
Community Expert
Community Expert
February 12, 2024

Which (exact) version of InDesign and OS?
How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences back to the factory defaults?