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Ylenia32826599286h
Participant
October 10, 2023
Answered

Unable to see the images in InDesign MacBook

  • October 10, 2023
  • 2 replies
  • 442 views

Hello everyone!!! I have been experiencing a problem on Indesign for a while now. After a few days of creating a document with images, the images are not displayed and I find myself having to insert them all over again. I have tried updating both my MacBook and the Indesign app, I have also deleted all previous preference settings. I attach a picture of how the images are displayed, hoping someone can help me, thanks!!!

 

 

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    This topic has been closed for replies.
    Correct answer jmlevy

    Hi @Ylenia32826599286h it looks like you have switched the display performance to “fast display”. Go to the View menu > Display performance and choose either “Typical display” or “High quality display”

     

    You also should know that InDesign is not yet supported on Sonoma.

    2 replies

    jmlevy
    Community Expert
    jmlevyCommunity ExpertCorrect answer
    Community Expert
    October 10, 2023

    Hi @Ylenia32826599286h it looks like you have switched the display performance to “fast display”. Go to the View menu > Display performance and choose either “Typical display” or “High quality display”

     

    You also should know that InDesign is not yet supported on Sonoma.

      Y
      Ylenia32826599286hAuthor
      Participant
      October 10, 2023

      Hi. I think that was the problem, although I still can't see the images of this specific document (I probably have to re-enter them), however the images of my old documents that I didn't see before are now visible, I just have to wait a few days and see if it works with new documents as well. Thank you so much for your reply!!!

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      October 10, 2023

      Hi @Ylenia32826599286h,

      Thank you for reaching out, and sorry to hear you are unable to see the images in InDesign. We would like to know a few more details-

       

      The version of InDesign installed on your machine and the details of your operating system.

      Does that happen with all the images you place and with all files or with a specific image or specific file?

      Are you placing the image or using drag & drop to place an image?

       

      Please try restarting the machine and relaunching InDesign and let us know if that helps.

       

      We will try our best to help.

       

      Thanks,

      Harshika

      Y
      Ylenia32826599286hAuthor
      Participant
      October 10, 2023

      Hi! The version of Indesign is 19.0, the version on my MacBook is Sonoma 14.0.
      I find the problem with all images of any type, and to insert images I create the frame and add the file with command+D. I have tried several times to uninstall and reinstall the app but without solving the problem.
      The "strange" thing is that this happens only a few days after creating the document.

      Thank you for for the prompt response.

       

       

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