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Participant
September 24, 2022
Question

Blocage en menu développement

  • September 24, 2022
  • 3 replies
  • 96 views

Bonjour à tous. Lorsque je suis dans le menu développement de Lightroom Classic, il arrive que le logiciel se "bloque", avec une icône en bas, à droite de la photo, qui tourne, comme pour un chargement.

Cela peut durer des minutes... ou des heures !

Ma connexion Internet est bonne et je n'ai pas de problème de ressource mémoire.

Version [202208080927-8a575c91] sur PC avec Windows 10

 

Avez-vous une idée ?

Merci

This topic has been closed for replies.

3 replies

GoldingD
Legend
September 24, 2022

Also, is this a desktop or a laptop or an all in one computer?

GoldingD
Legend
September 24, 2022

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

AxelMatt
Community Expert
Community Expert
September 24, 2022

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Do you get an error message? If yes, please post the exact message or an screenshot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo