Skip to main content
Participant
September 5, 2022
Question

can't configuer e-mail

  • September 5, 2022
  • 3 replies
  • 132 views

Can't configure e-mail on new computer used settings from old computer

 

This topic has been closed for replies.

3 replies

Participant
September 13, 2022

still can't setup email

Participating Frequently
September 7, 2022

Turn on two-step verification for Google sign-in. See the Google help document Turn on 2-step verification for more details.
Generate an app-specific password for Lightroom. See the Google help document Sign in using App Passwords for more details.
In Lightroom, enter the app-specific password you generated and try to validate your Gmail account.

Ranjisha Sengupta
Legend
September 6, 2022

H there,

 

How are you trying to configure your email on the new computer? Which version of the application and Windows are you using? Do you see any error messages? 

Please check the below link and confirm if you are trying to set up the e-mail account setting in that method;

Link: https://helpx.adobe.com/lightroom-classic/help/prepare-send-or-post-photos.html#configure_email_account_settings_for_lightroom

 

Let us know how it goes.

Thanks.

Ranjisha